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By accessing and using the website ghodexarmloxan.world and services provided by Ghodexarmloxan ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
These terms apply to all visitors, users, and customers who access or use our floristry and bouquet design services, including but not limited to ordering floral arrangements, scheduling deliveries, and requesting consultation services.
Ghodexarmloxan provides professional floristry services including:
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
When you place an order through our website or by phone, you are making an offer to purchase our products and services. We reserve the right to accept or reject any order at our discretion. An order is considered accepted when we send you a confirmation email or process your payment.
All orders are subject to product availability. If a requested item is unavailable, we will contact you to discuss alternatives or provide a full refund.
All prices displayed on our website are in Euros (€) and include applicable value-added tax (VAT) as required by German law. Prices are subject to change without notice, but we will honor the price confirmed at the time of order placement.
Delivery fees, if applicable, will be clearly displayed during checkout and added to your total order amount.
We accept various payment methods including credit cards, debit cards, and other payment options as displayed during checkout. Payment must be received before we begin processing your order, unless otherwise agreed in writing.
All payments are processed securely through our payment service providers. We do not store complete credit card information on our servers.
We provide delivery services throughout Berlin, Germany. Delivery times are estimates and not guaranteed, though we make every effort to deliver within the specified timeframe. Factors such as weather, traffic, and recipient availability may affect delivery times.
Same-day delivery is available for orders placed before 2:00 PM on business days, subject to availability and delivery location.
You are responsible for providing accurate delivery information, including the correct address, recipient name, and any special delivery instructions. We are not liable for failed deliveries due to incorrect or incomplete information provided by you.
If the recipient is unavailable, we will attempt to leave the arrangement in a safe location or contact the recipient to arrange an alternative delivery time. Additional delivery attempts may incur additional fees.
Title to and risk of loss for products passes to you or the recipient upon delivery. Once delivered, you are responsible for the care and maintenance of the floral arrangements according to the care instructions provided.
We take great care in selecting and arranging our floral products. However, due to the natural and seasonal nature of flowers, we may need to substitute certain flowers with alternatives of equal or greater value and similar appearance.
If we need to make substitutions, we will ensure the overall design, color scheme, and style remain consistent with your order. We reserve the right to make such substitutions without prior notice, though we will inform you if significant changes are necessary.
All floral arrangements are created fresh and are subject to natural variations in color, size, and appearance that are characteristic of natural products.
You may cancel your order up to 24 hours before the scheduled delivery or pickup date for a full refund, minus any processing fees. Cancellations made less than 24 hours before delivery may be subject to a cancellation fee.
For custom orders and consultation services, cancellation policies may vary and will be communicated at the time of booking.
Refunds will be processed using the same payment method used for the original purchase. Processing times may vary depending on your payment provider, typically 5-10 business days.
We reserve the right to refuse refunds for orders that have been delivered and accepted, except in cases where the product is significantly different from what was ordered or arrives in damaged condition due to our error.
Our floral consultation services are provided to help you plan and design custom floral arrangements for your events. Consultation fees, if applicable, will be clearly stated before booking.
Consultation appointments may be rescheduled with at least 48 hours' notice. Missed appointments without proper notice may be subject to a cancellation fee.
Any designs, proposals, or recommendations provided during consultations are suggestions only. Final arrangements will be confirmed in writing before production begins.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Ghodexarmloxan or its content suppliers and is protected by German and international copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission.
You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to:
To the maximum extent permitted by law, Ghodexarmloxan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.
Our total liability for any claims arising from or related to our services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Ghodexarmloxan, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our services, violation of these Terms of Service, or infringement of any rights of another party.
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.
If you have any concerns or disputes regarding our services, please contact us first to attempt to resolve the matter amicably. We are committed to addressing customer concerns promptly and fairly.
If a dispute cannot be resolved through direct communication, it shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany, and shall be governed by German law.
We shall not be liable for any failure or delay in performance under these terms that is due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor strikes, pandemics, government actions, or failures of suppliers or delivery services.
We reserve the right to modify these Terms of Service at any time. Material changes will be communicated by posting the updated terms on this page with a revised "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated terms.
If you do not agree to the modified terms, you must discontinue use of our services.
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Ghodexarmloxan regarding your use of our services and supersede all prior agreements and understandings.
If you have questions about these Terms of Service, please contact us:
Ghodexarmloxan
Kronenstraße 55-58
10117 Berlin, Germany
Phone: +493020076118
Email: info@ghodexarmloxan.world